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The Joint Commission's mission

To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

What is The Joint Commission Gold Seal of Approval®?

Our facility voluntarily underwent a thorough evaluation by the Joint Commission. The goal of the evaluation? To see if our facility meets The Joint Commission's rigorous performance standards in delivering quality and safe care. By meeting these standards, our facility received The Joint Commission Gold Seal of Approval®- an internationally recognized symbol of quality.

The Joint Commission accredits more than 20,500 organizations worldwide and focuses on continually improving health care by setting the highest standards for health care qualtiy throughout the world. In setting the standards, the Joint Commission consults doctors, nurses, and qualtiy and safety experts to review the current standards and make recommendations for improvements.

What is accreditation?

Accreditation means that our staff has made an extra effort to review and improve the key areas that can affect the quality and safety of your care.

Accreditation by The Joint Commission is considered the gold standard in health care. Specially trained health care professionals who are experts in their fields visited this facility to conduct a review that monitors how well our staff:

  • provide a safe environment for your care
  • educate you about the risks and options for your diagnosis and treatment
  • protect your rights as a patient, including your privacy rights
  • evaluate your condition, before, during and after diagnosis and treatment
  • protect you against infection
  • plan for emergency situations
  • How can I find out more about accreditation?

    For more information about The Joint Commission accreditation, visit www.jointcommission.org. To find other accredited health care organizations that have received the Gold Seal of Approval®, visit the Quality Check® section of The Joint Commission website or www.qualitycheck.org.

    Whenever and wherever you receive health care, look for The Joint Commission Gold Seal of Approval®.

    How do I report concerns or issues to The Joint Commission?

    If you have any concerns or issues that have not been resolved by us to your satisfaction, you may contact the Joint Commission to file a complaint.

    Online:

    Visit www.jointcommission.org and click on Report a Patient Safety Event in the Action Center.

    Fax:

    630-792-5636

    Mail:

    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181

    This notice has been posted in accordance with The Joint Commission requirements.